Privacy Policy

CJB Rentals

Last Updated: March 04, 2025

Welcome to CJB Rentals! We are committed to protecting your privacy and ensuring your personal information remains secure. This Privacy Policy outlines how we collect, use, and safeguard your data, including through our website and SMS communications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and mailing address when you provide it (e.g., via forms or SMS opt-ins).
• Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.
• SMS Data: Phone numbers and message content when you opt into our SMS program.

2. SMS Communications & Compliance

We use SMS to keep you updated on rentals, promotions, and more, in compliance with laws like the Telephone Consumer Protection Act (TCPA) and 10DLC regulations:

• Consent: We only send SMS to users who opt in by texting "BOOK" to 928-542-9117, as advertised on our website at https://www.cjbrentals.com (see: "TEXT 'BOOK' to 928-542-9117 TO CHECK AVAILABILITY OR CALL"), or via website forms.
• Message Frequency: Users will receive messages approximately once a month, depending on their booking inquiries or trip-related updates.
• Opt-Out: Reply "STOP" to any message to unsubscribe. You’ll receive a confirmation, and we’ll stop SMS promptly.
• Costs: Message and data rates may apply per your mobile carrier.
• Help: Reply "HELP" or email support@cjbrentals.com for assistance.

3. How We Use Your Information

We use your data to:

• Provide rental services and process transactions.
• Send SMS updates or promotions you’ve opted into.
• Enhance our website and services using usage data.
• Meet legal requirements.

4. Data Sharing

We do not transfer consumer data to any external organizations under any circumstances, even with consent. This includes mobile opt-in and consent data, which are never shared for any purpose.

5. Data Protection & Security Measures

We implement the following measures to prevent unauthorized access or disclosure:

• Strict Access Controls: Only authorized personnel with a legitimate need can access your data, using multi-factor authentication and role-based permissions.
• Regular System Audits: We conduct quarterly audits to identify and address vulnerabilities.
• Encryption: Data is encrypted during transmission and storage using industry-standard protocols.

While we strive to protect your data, no system is 100% secure. We work diligently to maintain high security standards.

6. Your Rights

You have the right to:

• Access your personal data.
• Request corrections or deletion of your information.
• Opt out of SMS or other communications anytime.

Contact us at support@cjbrentals.com to exercise these rights.

7. Data Retention

We retain your information only as long as necessary for the purposes outlined here or as required by law. SMS opt-out data is deleted within 30 days unless legally mandated otherwise.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted here with an updated "Last Updated" date.

9. Contact Us

For questions about this Privacy Policy or our SMS program, contact us:

Email: support@cjbrentals.com
Phone: 928-542-9117
Address: CJB Rentals, 123 Rental Lane, City, State, ZIP